Privacy Policy

Privacy Policy

At IVPERFUME, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information we collect

When you shop with us or get in touch, we may collect:

• Your name, delivery address, email address, and phone number.
• Order details and purchase history.
• Messages you send us, including over WhatsApp.

We collect only what we need to process your orders and serve you well.

How we use your information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your order, including delivery updates and support.
• Improve our products, service, and shopping experience.
• Send you offers and news, only if you have chosen to receive them.

Payment security

We use secure checkout to protect your transactions. For Cash on Delivery orders, payment is made directly to our courier at the time of delivery.

Sharing your information

We do not sell your personal information. We share it only with trusted partners who help us operate, such as delivery and payment providers, and only as needed to fulfil your order. We may also disclose information where required by applicable UAE law.

Data retention

We keep your information only for as long as needed to fulfil the purposes described here and to meet our legal obligations.

Your choices

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time. To make a request, contact us on WhatsApp at +971 54 400 9778.

Updates to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact us

For any privacy questions, message us on WhatsApp at +971 54 400 9778.

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